Reliable roofing for your multi-family community
Custom Exteriors is your trusted partner in multi-family roofing solutions. We understand that replacing the roof on a multi-family building can be a significant undertaking for property managers and residents alike. That’s why we prioritize clear communication and strive to make the process as easy and stress-free as possible for all parties involved.
Our team of experienced professionals has the skills and expertise needed to handle large-scale roofing projects, from inspections and repairs to complete roof replacements. We use only the highest quality materials to ensure your new roof will stand the test of time.
Custom Exteriors is committed to providing a seamless experience that minimizes disruptions to your daily life. So, we work closely with the property manager and the board members to develop a comprehensive plan accommodating all parties. Additionally, we will also provide clear timelines and set expectations for possible inconveniences so you can start the project informed about what to expect.
Experience the custom exteriors difference
At Custom Exteriors, we believe that excellent communication is vital to ensuring a successful roofing project. That’s why we offer several communication channels, including email, newsletters, physical notices, and schedules to ensure everyone is informed.
To ensure a successful project, we encourage all residents to review this page for helpful information about what to expect during the roof replacement. This includes sharing timelines, schedules, and suggestions and setting expectations for possible inconveniences to your daily routine.
Simple suggestions include things like removing any valuable or fragile items from your balconies or patios, removing fragile items hanging on interior walls, or keeping windows closed during the process. These kinds of expectations help make this process much smoother. So, let’s get started!
it's as easy as 1, 2, 3
the only three things you need to know to make your community roof replacement easier
When you completing a large-scale construction like a roof replacement in a multi-family community, there are three things you need to make the process smooth and timely. Fortunately, because of decades of experience, Custom Exteriors understands this and has implemented it into our multi-family roof replacement process. So, what do you need to know when completing a roof replacement?
custom Exteriors' three must haves:
Clear
Expectations
Clear expectations of timelines and project details are crucial for the community members of a multi-family community because they help to avoid misunderstandings, frustration, and disruptions to daily life.
Expert
suggestions
We have completed HOA-managed community roofs up and down the Front Range and learned a thing or two. We have suggestions that can help save time, money and minimize disruptions. By considering them, you can ensure a smoother process.
advanced knowledge
of inconveniences
With advanced knowledge of inconvenient things that you may need to expect, you have time to plan ahead and make necessary arrangements to minimize disruptions, minimize misunderstandings, and ensure a smoother and less stressful process.
Can expectations get any clearer?
Precise project details, such as the scope of work, materials used, quality and safety standards, timelines, and expected parking and traffic impacts, ensure that community members have realistic expectations and can hold roofing contractors accountable for meeting those expectations. Overall, clear communication and expectations help foster a positive relationship between community members and their roofing contractor, which leads to a smoother and more successful project.
Communication you should expect with custom exteriors
Newsletter
If your community has a newsletter, that is the first place you will hear from us. We find that adding a roof replacement issue to the community newsletter with scheduled dates and traffic impacts and guiding community members to our website for more information is a great way to keep everyone informed and involved in the project.
By providing timelines and helping set expectations, community members can prepare themselves and make alternative arrangements as necessary. This approach promotes transparency, communication, and collaboration between the roofing company and the community, leading to a successful and stress-free roof replacement project.
Clear communication provides advanced knowledge of the roof replacement process and minimizes frustration and miscommunications.
By providing timelines and helping set expectations, community members can prepare themselves and make alternative arrangements as necessary. This approach promotes transparency, communication, and collaboration between the roofing company and the community, leading to a successful and stress-free roof replacement project.
Clear communication provides advanced knowledge of the roof replacement process and minimizes frustration and miscommunications.
Sending a project overview email to the community members who may have yet to see the newsletter announcement of the roof replacement is a proactive way for Custom Exteriors to ensure that all community members are informed and prepared for the upcoming project.
This email serves as an introduction to the roofing company, providing details on their experience and qualifications. It also includes timelines for the project and a few potential inconveniences that may occur during the installation process.
By including a link to this dedicated webpage with more information and contact details, community members can easily access additional resources and contact project managers if they have any questions or concerns. This approach demonstrates our commitment to transparency, communication, and collaboration, which can help build trust and foster positive relationships between Custom Exteriors and the community.
This email serves as an introduction to the roofing company, providing details on their experience and qualifications. It also includes timelines for the project and a few potential inconveniences that may occur during the installation process.
By including a link to this dedicated webpage with more information and contact details, community members can easily access additional resources and contact project managers if they have any questions or concerns. This approach demonstrates our commitment to transparency, communication, and collaboration, which can help build trust and foster positive relationships between Custom Exteriors and the community.
Physical Notice
By adding a notice to the doors in the community the week before repairs, Custom Exteriors is attempting to notify all community members of the upcoming project. The notice provides clear information on when the roof repairs will begin, expected working hours, and notice to anticipate workers on or around the building.
It also includes our phone number and a QR code leading to this dedicated webpage with more information on the project. By providing multiple channels for community members to access information and contact us, community members can easily access the information they need or contact details for Custom Exteriors.
It also includes our phone number and a QR code leading to this dedicated webpage with more information on the project. By providing multiple channels for community members to access information and contact us, community members can easily access the information they need or contact details for Custom Exteriors.
Community roof replacements, Done right the first time
Clear Expectations
Successful projects
During your roof replacement, there are several other expectations that community members should have in addition to those mentioned. One of the main expectations is that there will be some level of disruption to the daily lives of the community members, as this is a large-scale project that requires significant work and coordination.
Heavy equipment will be on-site, and workers will be on and around the buildings, which may cause noise and congestion in the area. We will work closely with you to ensure you are aware of timelines and work to minimize the impact on the community. We ask that you keep children and pets primarily indoors during the project.
It is important for us to work closely together, with the right preparation and communication, to make the process as smooth and stress-free as possible.
Parking & Traffic Impact
know what to expect
Attached to your newsletter, you will be alerted to proposed traffic and parking impacts along with the repair schedule. Multi-family community members may experience temporary loss of access to their parking spots and limited access to certain roads within the community during the roof replacement project. This is necessary to ensure the safety of the residents and our roof replacement team, as well as to accommodate heavy equipment needed to load the roof or dispose of debris. Our traffic plan and repair schedule includes:
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Tentative Repair Schedule:
The repair schedule will notify the community members of proposed dates for roofing, siding, windows, or any other repairs. Exterior repairs impact daily lives less than roof replacement, so the tasks are scheduled separately. Minimal traffic and parking disruptions are expected upon roof completion.
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Areas Of No Parking:
During the roof replacement on any building, parking is prohibited in the parking spots adjacent to the building. This protects the residents and allows for the equipment needed to complete your roof replacement.
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Limited Access To Community Streets & Sidewalks:
During the roof replacement on your building, you should anticipate limited use of community streets and paths. Repairs may result in temporary street closures and loss of access to sidewalks.
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Limited Access To Community Buildings:
Repairs are likely to be completed on community buildings such as clubhouses, pavilions, and garage banks. During the roof replacement process, notice will be given if access will be limited or lost in public spaces throughout the community.
Custom Exteriors makes every effort to communicate the parking closures and restricted areas well in advance of the project start date. This gives community members ample time to plan, make alternative parking arrangements, and access the building. It’s done by consulting with the property manager and community members to give clear directions on where alternative parking is available and any necessary arrangements to use them.
We work with the community members to minimize the impact of the parking closures and restricted areas as much as possible. This can include temporarily opening up other areas of the property for parking or making special accommodations if needed. Please contact us immediately if special accommodations will be required during repairs.
We understand that losing access to parking spots and limited access to certain areas can be challenging. That being said, Custom Exteriors takes the safety of the residents seriously. Because of this, we ask that you take a look at some tips for staying safe as a pedestrian during the roof replacement process. Still, we find proactive communication, collaboration, and flexibility can help make the process as easy and stress-free as possible.
watch the community transformation, love what you see
Together, we will build
your community
Custom Exteriors knows a thing or two when it comes to roof replacement. With decades in the industry, we have learned little things that can make a roof replacement project go smoothly. Community residents can also make a big difference in ensuring the project runs smoothly and minimizes disruption.
A roof replacement on a multi-family building can be a complex and potentially disruptive undertaking. However, these suggestions can help community residents play a valuable role in helping the project run smoothly and with minimal disruption. Here are some of the most important tips from an experienced roofing contractor to residents to support the project progress smoothly.
Remove fragile items from walls
During a roof replacement project, there can be a lot of vibrations and movement. This can cause fragile items such as picture frames or mirrors to fall off walls and break. To prevent this, it's a good idea to remove any fragile items from walls both inside and outside before the project begins.
Pay attention to parking, street & garage closures
Parking, street, or garage closures may be necessary during the roof replacement project. Residents need to pay attention to the schedule of these closures to avoid losing access when required. This can be especially important for those relying on parking for daily routines.
review informative materials
Because we are an experienced roofing company, we always try to provide informative materials to help residents better understand the roof replacement process and what they need to know. Reviewing these materials can help residents be more prepared and informed during the project.
Keep windows &
blinds closed
During a roof replacement project, a lot of dust and debris can be generated. Keeping windows closed during the replacement process can help keep the dust out of the building. Additionally, the roofing crews will be on and around your building. To maintain your privacy, keeping your shades and blinds drawn is recommended.
Keep children &
Pets inside
With heavy equipment and workers on site, roof replacement projects can be dangerous. In addition, during the roof replacement process, there may be falling debris and unexpected hazards. It's important for residents to keep children and pets inside during the project for their own safety.
stay out of
restricted areas
Restricted areas may be necessary during the roof replacement project for the safety of the residents and the workers. It's essential for residents to stay out of these areas for their own safety and to avoid slowing down the project's progress. If an area has been restricted, it is unsafe for anyone to be there.
Inconvenience is worse when it's unexpected
know what to expect
When it comes to replacing your roof, there are many inconveniences that can come with the process. Know what to expect can help residents better prepare and ultimately make the experience less stressful.
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Loss of Satellite Signal:
During a roof replacement, there is a possibility you may temporarily lose yoru satellite signal. This can happen due to the removal and replacement of the satellite dish, which can disrupt the alignment of the dish. However, if this does occur and we are unable to fix it, we will cover any costs to have it recalibrated.
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Loss of Parking:
During the roof replacement on any building, parking is prohibited in the parking spots adjacent to the building. This protects the residents and allows for the equipment needed to complete your roof replacement.
-
Noise:
During the roof replacement on your building, you should anticipate limited use of community streets and paths. Repairs may result in temporary street closures and loss of access to sidewalks.
-
Limited Access To Community Buildings:
Repairs are likely to be completed on community buildings such as clubhouses, pavilions, and garage banks. During the roof replacement process, notice will be given if access will be limited or lost in public spaces throughout the community.
-
Vibration:
The process of replacing a roof creates vibration throughout the building. This can result in things that are hanging on walls falling. Because of this, we recommend removing anything valuable or fragile from the walls.
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A flat Tire:
It doesn't happen often, but residents are understandably frustrated when it does. We work hard as a company using many methods, including running magnets regularly. Unfortunately, despite our best efforts, from time to time, a community member experiences a flat tire due to a roofing nail. While frustrating, Custom Exteriors will take care of all the repair expenses.
equip yourself with knowledge
and create a
Successful project
A roof replacement project in a multi-family community can be a significant project with potential inconveniences for the community. However, the process can be much more manageable with proper preparation, communication, and understanding. We hope this web page has provided helpful suggestions on what to expect and how to prepare for the project. If you have any questions or concerns about a roof replacement in your community, please don’t hesitate to contact us at 970-460-8714 or [email protected] Our team of experienced professionals is here to help, and we are committed to ensuring that your roofing project is completed efficiently and to your satisfaction.
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Contact
Custom Exteriors, LLC
18674 Co Rd 3, Berthoud, CO 80513
109 E. 17th St. Ste 5822, Cheyenne, WY 82001
102 S. Tejon St. Ste 1100, Colorado Springs, CO 80903
404 Broadway, Eagle CO 81631
Phone: 970-460-8714
Toll Free: 800-580-0131
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